The Client
A large stationary manufacturer spending approximately £130k per annum on Executive Chauffeur Services.

The Problem
The client used a high level airport chauffeur service, only using ‘S’ Class Mercedes. This chauffeur service was available for Engineers and Senior Management alike. The client wanted to reduce the costs but it was essential they maintained the efficient, professional standard for all their chauffeur requirements. They required flexibility in terms of the choice of vehicles available.

The Solution
Club Class provided the efficient administrative and professional chauffeur service required. Due to the size and diversity of Club Class’ fleet of vehicles, we provided standard saloons through to Executive vehicles. The client reduced their costs from £130k down to £65k in the first year.
Club Class have been successfully servicing this account for 4 years and continue to do so.

The Client
A large Pharmaceutical company, based in the outskirts of Oxford, spending in excess of £100k on airport chauffeur services and local taxi requirements.

The Problem
They used several different taxi/chauffeur companies to fulfil their requirement as no single local supplier had the resource available. This became an administrative ‘hassle’ for the client. They had different points of booking, different invoices to reconcile, each company having different processes, charges and standards of service.

The Solution
Club Class provided a complete solution; one point for all administration; standard consistent high levels of service; one monthly referenced invoice.

Club Class have successfully serviced this client for 4 years and continue to do so. As a result of the high degree of satisfaction, Club Class won their Dartford office business in 2008.

The Client
Based in West Sussex, a developer of visual display systems spending approximately £60k on airport chauffeur services.

The Problem
The client used a local ‘one man band’ airport Chauffeur service, who completed the journeys himself. He could of course only complete one journey at a time and frequently became ‘fully booked’. He could not always answer the phone, deal with enquiries and take bookings as the client would wish as he would be out on the road. Due to the niche markets this client operates in, they had to employ their staff with the skills required and thus they lived throughout the South of England and not necessarily local to their offices. The client needed to make a lot of changes and last minute bookings to meet their global clients requirements. The incumbent charged from his base, to the pick up point to the airport proving very costly.

The Solution
Club Class provided a fully functioning administrative centre, operating 24 hours per day, 7 days per week, 52 weeks per year. The client gained the confidence that Club Class would always provide the resource the client required even with last minute amendments and bookings. The client saved money for the journeys for staff who lived out of area as Club Class only charge passenger travelling miles and not the round trip.

We are delighted to welcome to the Club Class team, Paul Draper. Paul has been previously working as a Sub Contractor for Club Class throughout the last year. Due to continued company progression and the great rapport developed between Paul and Club Class, he will now be working as a Full-Time Company Driver.

Paul will be based in London to support our continuing growth in the London Market.

We wish Paul every success in his new role driving with Club Class.

Club Class are currently working towards an Investors in People accreditation. The Investors in People Standard is a business improvement tool designed to advance an organisation’s performance through its people. As part of the process we have recently had a Pre Assessment. The purpose of this assessment is to identify key objectives that need to be achieved in order to meet the required standard.

Following the assessment, we have been provided with feedback and we will formally be applying for the standard during January – March 2009. This will enable Club Class to meet the Company Objective to be an Investors in People Accredited Company by 31st March 2009. To demonstrate our commitment at this point we have recently completed and submitted our Letter of Commitment to the IIP process. Watch this space… we will regularly update the blog with our progress.

Congratulations to our MD Jonathan and his wife Rachel on the new addition to their family. Harry Michael Dow was born on 15th July 08 weighing 7lb 1oz, he will be baby brother to Tilly 4 and George 2.

We wish them joy and happiness with their new arrival and hope they will soon be enjoying a full-nights sleep!