Archive for February, 2010

A Little Help

Friday, February 26th, 2010

It is our great pleasure to announce that Club Class Chauffeurs are donating a £50 Gift Voucher for use at the Mayors’ Charity Ball as a raffle prize. Club Class Chauffeurs love to help local charities where possible and we were delighted to be thought of for this very good cause! The Mayors Charity is the Multiple Sclerosis Society.

Customer Service Seminar

Wednesday, February 24th, 2010

Please note that the Eastbourne Chamber of Commerce are running a Customer Service Seminar on Wednesday 24th March from 6pm to 9pm.

If anyone would be interested in attending this seminar then do please let me know. Club Class will cover all associated costs.

Jon

Going the Extra Mile

Tuesday, February 23rd, 2010

It is nice to see that not only the Club Class Chauffeurs’ ‘Standards’ are being upheld by our drivers but also our drivers ‘go the extra mile’.

John Wilkinson used his own personal mobile telephone to track a flight that unexpectedly a client was coming in on. John found the information and waited the extra time in the airport for this additional collection. Outstanding effort John. Your clear and concise thinking on this occasion made a traveller extremely happy and grateful and we at Club Class Chauffeurs applaude your insight. Well done.

2010 Sussex Business Awards….. Final Stages

Tuesday, February 16th, 2010

Fantastic news to report.

Club Class Chauffeurs are through to the FINAL in BOTH our categories namely; Customer Service and Business of the Year (more than 10 employees)!!!

The date of the Award Ceremony remains Friday 12th March 2010 and will take place at The East Sussex National.

I will keep you abreast of further developments as and when I receive them.

I have a copy of the Sussex Express, here in the office, which lists the runners-up, including us, so you can see our competition.

Club Class Chauffeurs / Club Class Insurance: Moving Offices

Thursday, February 11th, 2010

Club Class are in the process of purchasing a new unit just around the corner from No.1, namely No.5. The purchase should be completed any day now where we have a team of builders ready to move in and make the office space habitable. We will hopefully be in situ by mid March. Instead of renting office space, No.5 will actually be owned by Club Class.

This purchase will dramatically reduce our costs in terms of rent and rates and adds real strength to our balance sheet in the form of bricks and mortar.

We will let you know when all works are completed and would welcome the opportunity of showing you around!!

New Corporate Client : New Account

Wednesday, February 10th, 2010

We have some very exciting news…. we have been awarded a new account – its a Shipping Company based in Farnham.

The majority of the clients journeys will be between Brize Norton and Heathrow and with Club Class Chauffeurs’ staff being licensed to drive onto the base, we can continue to not only offer our exceptional focus on the needs of our clients whilst maintaining our high level of services but also managing to quite literally, deliver our clients to their destination ‘door’.

We successfully completed our first job for the new client at the weekend.

We are Shortlisted!!!!

Tuesday, February 9th, 2010

As you know, we have entered into the 2010 Sussex Business Awards and I have just found out that we have been Shortlisted!!!

The awards ceremony has been moved to the 12th March so hopefully, sometime between now and the 12th March, we will hear whether we are successful or not.

I have everything crossed!!!

Sussex Business Awards

Monday, February 8th, 2010

Club Class have entered into the 2010 Sussex Business Awards in two categories: Customer Service and Business of the Year (more than 10 employees). We submitted our entry on Friday 8th January and the presentation, should we be shortlisted will be held on February 26th. Even though we are up against larger firms we feel that our expertise, knowledge and complete customer focus will stand us in good stead for these awards.

We will let you know the outcome as soon as we know.

A Second One in the Bag: NVQ

Friday, February 5th, 2010

Congratulations: Kevin Francis is the second driver to have successfully passed his NVQ. Very well done Kevin. We can’t wait to release the rest of our drivers’ names as and when they pass.

NVQ Success

Tuesday, February 2nd, 2010

As you may be aware, our Club Class drivers are undertaking an NVQ in Road Passenger Transport Level 2, virtually before we’ve even started, one of our drivers namely, Dave Parks, has already passed! Fantastic effort Dave: very well done. After only a few days, you flew through the process.

We look forward to mentioning the rest of our drivers as and when they achieve the qualification.