Case Study: Too Many Taxi companies – making things easier

The Client
A large Pharmaceutical company, based in the outskirts of Oxford, spending in excess of £100k on airport chauffeur services and local taxi requirements.

The Problem
They used several different taxi/chauffeur companies to fulfil their requirement as no single local supplier had the resource available. This became an administrative ‘hassle’ for the client. They had different points of booking, different invoices to reconcile, each company having different processes, charges and standards of service.

The Solution
Club Class provided a complete solution; one point for all administration; standard consistent high levels of service; one monthly referenced invoice.

Club Class have successfully serviced this client for 4 years and continue to do so. As a result of the high degree of satisfaction, Club Class won their Dartford office business in 2008.

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