Club Class are in the process of purchasing a new unit just around the corner from No.1, namely No.5. The purchase should be completed any day now where we have a team of builders ready to move in and make the office space habitable. We will hopefully be in situ by mid March. Instead of renting office space, No.5 will actually be owned by Club Class.

This purchase will dramatically reduce our costs in terms of rent and rates and adds real strength to our balance sheet in the form of bricks and mortar.

We will let you know when all works are completed and would welcome the opportunity of showing you around!!

Honda, sponsor the Windsor Festival and required Club Class to drive two of their executive Honda Legends and chauffeur VIPs to and from the event over the 4 days in April. We would like to thank Paul Sampson and Frank Aldridge who drove the vehicles and helped make the event a great success. The feedback from Honda was excellent.

The Hong Kong Sevens leg of the Rugby Tournament was held between 30th March and 1st April 2007. We carried a number of both private and corporate clients to & from the airport en route to the tournament. On the Saturday Club Class sponsored a message on the score board thanking all those who chose Club Class for their journeys. We hope you all had an enjoyable trip and we look forward to carrying you again next year, which will be Friday 28th – Monday 30th March 2008.

The give a Pound for Joe Appeal is to raise money for an injured serviceman from Eastbourne injured in Afghanistan earlier this year.  Joseph Townsend the Royal Marine who lost both legs in a bomb blast, is currently being treated at Headley Court the rehabilitation centre for injured troups.  The money raised will go in a trust fund for the former Ratton School pupil and help pay for this care and specialist equipment he will require.

Joe Townsend is the grandson of one of our drivers Steve Ellis.  Club Class are joining in the the appeal and have started the collection with a donation of £100.00

Full details of the Pound for Joe Appeal can be found at the Eastbourne District of Chamber Commerce website www.eastbournechamber.co.uk

We carried out a number of client reviews in December, as we do every year. They give us a chance to see what’s going well and what we could do better. We thanks everyone for their time and input into the reviews, and we’re keen that the feedback will be used to help us keep our standards the very best.

In summary,

* 56% of clients rated us as Exceptional
* 25% rated Club Class as Very Good
* 19% rated Club Class as Good.

We are just about to go through a “Service Excellence Programme” run by EEF South. The programme costs £9000, which is part-funded by the European Social Fund. 46 Corporate Clients were surveyed and their results are then processed and we then get our training plan to continue to improve. The training / process management starts 18th February. Another example of us trying to get to 65% in 2008 as Exceptional!

Got any feedback of your own? Why not contact us and have your say!

We would like to welcome Kirsty Chapman to the office team. Kirsty started work with Club Class Chauffeurs as on Monday 13th October 2008 and will work as an Administration Assistant providing support within the administration team. As part of her role Kirsty will be taking bookings for Gatwick Airport Transfers, Heathrow Airport Transfers and Seaport transfers, for our corporate and private customers alike. We wish Kirsty every success with her employment at Club Class Chauffeurs – Good luck Kirsty!