It was lovely to learn the other day that one of our client’s had such a thoroughly enjoyable and comfortable journey to London that they wrote to me to personally thank the driver, Vince Coates. Our client’s wife had a major operation and her husband had booked a London theatre performance as something for her to look forward to, however he was concerned over his wife’s comfort in the car.

Not only was Vince aware of her situation but also, with his expert knowledge of London, ensured that they had a smooth and relaxing journey but they also saw several parts of London that they had not seen before.

Well done Vince. Truly going the ‘extra mile’.

Jon

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